Terms & Conditions

By accessing or using any website, product or service provided by Aimstors Technology ("Aimstors", "we", "us"), including aimstors.com, aimstors.blog, the client portal, the AI Agents Store, aerostic.in and tmailbox.xyz, you agree to these Terms and Conditions and to our Privacy Policy and Refund Policy. If you do not agree, please do not use our services.

We provide digital services including website and mobile app development, custom software, WhatsApp AI automation, AI agents and chatbots, CRM systems, cloud and DevOps, data and analytics, Meta Ads management and Google Business Profile optimisation. Specific deliverables, timelines and prices for each project are set out in a written quote or service agreement.

The cost estimator, package prices and "starting at" prices on our website are indicative. A price or timeline binds Aimstors only when it appears in a written quote that you have accepted. Work outside the agreed scope is handled through a written change request with its own price and timeline.

AI-generated replies from Aimi or any demo are not quotes or commitments.

• A 50% advance payment is required before a project begins unless agreed otherwise in writing.
• The balance is due on completion and before final delivery.
• Monthly retainers are billed at the start of each month.
• Late payments may attract interest of 2% per month.
• Payments can be made by UPI, card or net banking through Razorpay, or by bank transfer where agreed. Applicable taxes are shown on the quote or invoice.

You agree to provide accurate information, timely feedback and access to the platforms we need. Delays caused by the client may move delivery dates without extra cost to Aimstors. We will tell you promptly if we expect any slippage.

On full payment, you own the custom-built deliverables for your project. We may show completed work in our portfolio unless a non-disclosure agreement says otherwise. Our proprietary frameworks, tools, templates and methods stay ours, and we grant you a licence to use them as part of your deliverables.

Third-party and open-source components remain under their own licences.

The AI Agents Store sells downloadable agent kits. The current price is shown on each agent page (₹5,000 per kit, one-time) and is charged in INR through Razorpay.

• What you get: a ZIP containing a setup guide, system prompt, workflow template, knowledge-base template, test cases, go-live checklist and configuration template, delivered immediately after payment and available again from a private download link (limited to 25 downloads).
• Licence: you may use the kit for your own business. You may not resell, redistribute, publish or share the kit or its files with others.
• Your costs: a kit does not include AI provider usage, WhatsApp or messaging fees, hosting or third-party tools. These are paid by you directly to those providers.
• Implementation: if you ask Aimstors to set the agent up, that is a separate service quoted in writing.
• Refunds: see the Refund Policy. Digital products are generally not refundable once downloaded, unless there is a verified technical problem we cannot resolve.
• Provided as is: kits are starting points. Results depend on your data, configuration and use.

AI output can be inaccurate, incomplete or out of date. You are responsible for reviewing it before relying on it and for how you deploy any AI agent, including:

• complying with the terms and policies of WhatsApp, Meta, Google and your AI provider (we are not liable for account suspensions caused by policy violations);
• following laws on messaging, consent, opt-outs, advertising and data protection;
• keeping a human available to take over sensitive conversations;
• setting spending limits with your AI and messaging providers.

You are responsible for your account credentials and for activity under your account. You agree not to misuse our services, including by sending spam or phishing, breaking the law, infringing others' rights, scraping or overloading the site, probing for vulnerabilities without permission, or interfering with other users. We may suspend or close accounts that breach these terms.

• Advance payments for services are non-refundable once work has started.
• If Aimstors cancels a project, we refund the proportion of the payment that covers incomplete work.
• Disputes about delivered work must be raised within 7 days of delivery.
• Refunds for digital products follow the Refund Policy.

TMailBox (tmailbox.xyz): temporary email addresses are for personal, non-commercial use. We do not keep email content permanently. The service must not be used for spam, phishing or any illegal activity.

Aerostic AI / AeroChat: WhatsApp automation must comply with WhatsApp's terms and policies. We are not liable for account suspensions resulting from the client's violations.

Our services rely on providers such as Supabase, Vercel, Razorpay, Google, Meta and AI model providers. We are not responsible for outages, changes or policy decisions of these third parties, though we will help you work around them where we reasonably can.

Our website and free tools are provided "as is" and "as available". To the fullest extent permitted by law, Aimstors disclaims implied warranties and is not liable for indirect, incidental, special or consequential damages, including lost profits or data.

Our total liability for any claim relating to a service is limited to the amount you paid for that specific service or contract.

Each party agrees to keep the other's confidential business information private and to use it only for the project. This duty continues after the agreement ends. It does not cover information that is public, already known, or required to be disclosed by law.

Either party may end a service agreement as set out in the agreement. We may suspend access to a service or product for non-payment, misuse or legal reasons. Clauses that by nature should continue, such as payment, intellectual property, confidentiality and liability, survive termination.

These terms are governed by the laws of India. Disputes are subject to the jurisdiction of the courts in Bihar, India, after we have first tried in good faith to resolve the matter with you directly.

We may update these terms from time to time. The current version is always on this page with its "last updated" date. Continuing to use our services after a change means you accept the updated terms. Changes do not alter a quote or agreement already accepted in writing.

Legal and contract questions: md.modassir@aimstors.com or contact@aimstors.com, phone +91 85912 28898.

These terms describe how we work in plain language. They are not a substitute for legal advice.